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  • How do I wash my Play Out underwear?

    • All care instructions are included on the label inside your Play Out underwear. Machine wash in cold water with like colors. We recommend laying flat to air-dry or line-drying. Do not Iron. Do not Bleach.

  • What size should I buy?

    • Please refer to our sizing chart, or contact us with any questions

  • I am looking for a different style of underwear, like the bikini or hipster cuts that some of your models are wearing. Where can I buy those?

    • Play Out underwear started with 3 styles of underwear – the boxer brief, hipster and bikini cuts. Our customers expressed overwhelming interest in the boxer brief cut, so we started our production with only that style for sale. We are a growing company, and soon hope to re-introduce and offer our other two original styles. However, they are not available at the moment. We include the pictures on our website to illustrate our brand as editorial images. Keep checking back to see when we will have the other styles available.

  • Will you be making larger sizes?

    • Short answer - YES!! Absolutely.

    • Long answer - This is one of our first additions if we are able to raise more than the goal amount. As a start-up, we needed to keep things simple in the beginning. But we really want to add a larger size as soon as possible. If it helps, we also wanted to let you know that our sizes skew large - so the medium is a true medium, or a largish-medium, and not a smallish-medium, like some companies. Thanks!

  • I have a question. How do I contact you?

    • You can Contact Us. Please allow a few hours for response during working hours, 9am – 5pm. Email received on weekends or holidays will be responded to by the next working day.

  • Can I order by mail or phone?

    • At this moment, we only offer underwear for sale on our website. If you are having trouble completing your order or are experiencing technical difficulties, please Contact Us.

  • How long will my shipment take, and can I get rush delivery?

    • Please refer to our Shipping Information page for a table explaining the shipping rates, timelines, and tracking information.

  • Do you have a retail location?

    • At this time, Play Out Underwear is only available for purchase on our retail e-commerce website. We will have pop-up sales events at select locations, events, and parties throughout the year. Please visit our Events page for a calendar and more information! We would love to see you there!

  • Can I become a US retailer of Play Out Underwear?

    • Yes! We would love to speak with you more. Please contact us here.

  • How do I subscribe to the Play Out email list?

    • Sign up Here!