Free Shipping on orders over $75! (US only)

FREQUENTLY ASKED QUESTIONS



F.A.Q.

How do I wash my Play Out underwear?

All care instructions are included on the label inside your Play Out underwear. Machine wash in cold water with like colors. We recommend laying flat to air-dry or line-drying. Do not Iron. Do not Bleach.

What size should I buy?

Please refer to our sizing chart, or contact us with any questions.

What is the difference between the Boxer Brief and Trunk style cuts? Or the Bikini/Pouch Bikini or Thong/Pouch Thong styles? 

Under the detailed description for each product, you can see a fit description for all of our styles. We offer two basic cuts in three different styles - one offers a flat-front, and the other a 'pouch' style front design.For our Boxer Brief, Bikini and Thong styles, the front cut does NOT provide opening or extra space in front, compression or hold.For our Trunk, Pouch Bikini and Pouch Thong styles, the front cut provides extra space for equipment, without a flap opening. The boxer brief style features a center-seam down the back, while the trunk style does not have a back seam. 

Will you be making larger sizes?

Short answer - YES!! Absolutely.Long answer - We are in the process of expanding our size range offerings. As a start-up, we needed to keep things simple in the beginning. But we really want to add a larger size as soon as possible. If it helps, we also wanted to let you know that our sizes skew large - so the medium is a true medium, or a largish-medium, and not a smallish-medium, like some companies. Thanks!  

I have a question. How do I contact you?

You can contact us. Please allow a few hours for response during working hours, 9am – 5pm. Email received on weekends or holidays will be responded to by the next working day.

Can I order by mail or phone?

At this moment, we only offer underwear for sale on our website. If you are having trouble completing your order or are experiencing technical difficulties, please contact us  

How long will my shipment take, and can I get rush delivery?

Please refer to our Shipping Information page for a table explaining the shipping rates, timelines, and tracking information.

Do you have a retail location?

At this time, Play Out Underwear is only available for purchase on our retail e-commerce website. We will have pop-up sales events at select locations, events, and parties throughout the year. Please join our mailing list to find out if we are having a pop-up in your area! We would love to see you there!

Can I become a US retailer of Play Out Underwear?

Yes! We would love to speak with you more. Please contact us.

How do I subscribe to the Play Out email list?

Size Chart

Underwear Size Chart

SIZE S M L XL 2XL 3XL
DRESS SIZE 0-6 6-10 10-14 14-16 16-18 18-20
WAIST (IN.) 26-28 28-30 30-32 32-34 34-37 37-40
WAIST (CM) 66-71 71-76 76-81 81-86 86-94 94-102

Pouch Underwear Size Chart

SIZE S M L XL
WAIST (IN.) 28-30" 31-33” 34-36” 37-39”
WAIST (CM) 71-76 79-84 86-91 94-99

Please note – our sizes are true to size. The medium will be a true medium and not a smallish-medium, like some companies. The sizes are also true to most average underwear garments, so if you normally buy a large in underwear that is the size you should buy from Play Out underwear.

Our Boxer Brief, Bikini and Thong underwear feature a flat-fronted cut. It does not provide compression or hold. 

Our Pouch Underwear, the Trunk, Pouch Bikini and Pouch Thong, feature a pouch-style front with extra fabric space for equipment and no opening. Please refer to the "More Info" tab on each product to see additional fit notes depending on underwear style. 


Tank Top Size Chart

S M L XL 2XL 3XL
Body Length 28 29 30 31 32 33
Body Width 18 19.5 21 22.5 24.5 26.5

Please note Tank Tops sizes run on the smaller side. All original Play Out fabric tank tops (prints) run cropped, on the shorter side.