Free Shipping on orders over $75! (US only)

Returns & Exchanges

Play Out Underwear accepts returns or exchanges of defective, unworn and unwashed items within 14 days of the receipt of your item(s).

Please do not remove your underwear when trying on our Play Out undergarments. Play Out will not supply a refund or an exchange for items that have already been worn and/or washed.

Exchanges of SALE items are available for a product of equal or lesser value, and Play Out Underwear makes no guarantee as to available sizes in sale colors. No Returns of SALE items.

Free Exchanges (US only)

Contact us with your Name, Address, Order Number and Product Description. We will send you a reference number, pre-paid and pre-addressed shipping label to use for the exchange. Print out and attach this label to the shipping box, and send the box using USPS.

Exchanges for International Orders: We can provide exchanges for international orders, but the customer is responsible for paying Shipping & Handling. Contact us with your Name, Address, Order Number and Product Description. We will send you a reference number. Please include this reference number in your package, and send the package back to us using UPS or your local mail carrier.

Returns (US only)

Contact us with your Name, Address, Order Number, Product Description and Reason for the return (e.g., defective, etc). We will send you a reference number, pre-paid and pre-addressed shipping label to use for the return. Print out and attach this label to the shipping box, and send the box using USPS. A $6.00 shipping charge will be deducted from your refund or credit; initial shipping fees are also non-refundable.

For International Returns, please Contact us with your Name, Address, Order Number, Product Description and Reason for the return (e.g., defective, etc). We will provide you with further information regarding how to return the item(s) using international shipping. The customer is responsible for return shipping fees; initial shipping fees are also non-refundable, and will be deducted from your refund or credit.

All packages received without the emailed reference number included in the return/exchange shipment will be refused.

All returns/exchanges must meet hygiene and health standards. We reserve the right to refuse returns on items that do not meet these standards.

Size Chart

Underwear Size Chart

SIZE S M L XL 2XL 3XL
DRESS SIZE 0-6 6-10 10-14 14-16 16-18 18-20
WAIST (IN.) 26-28 28-30 30-32 32-34 34-37 37-40
WAIST (CM) 66-71 71-76 76-81 81-86 86-94 94-102

Pouch Underwear Size Chart

SIZE S M L XL
WAIST (IN.) 28-30" 31-33” 34-36” 37-39”
WAIST (CM) 71-76 79-84 86-91 94-99

Please note – our sizes are true to size. The medium will be a true medium and not a smallish-medium, like some companies. The sizes are also true to most average underwear garments, so if you normally buy a large in underwear that is the size you should buy from Play Out underwear.

Our Boxer Brief, Bikini and Thong underwear feature a flat-fronted cut. It does not provide compression or hold. 

Our Pouch Underwear, the Trunk, Pouch Bikini and Pouch Thong, feature a pouch-style front with extra fabric space for equipment and no opening. Please refer to the "More Info" tab on each product to see additional fit notes depending on underwear style. 


Tank Top Size Chart

S M L XL 2XL 3XL
Body Length 28 29 30 31 32 33
Body Width 18 19.5 21 22.5 24.5 26.5

Please note Tank Tops sizes run on the smaller side. All original Play Out fabric tank tops (prints) run cropped, on the shorter side.